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News tagged with customer relationship

Study of car lenders shows AI could mitigate bias and open lending to marginalized customers

Mar 22, 2024

A 'power boost' for customers is key to enhancing engagement and well-being, suggests study

Mar 31, 2023

Chatbots are cost-effective but can create customer fury

Oct 18, 2022

Why locking in subscribers can hurt businesses in the long run

Jul 14, 2022

Disruptions of salesperson-customer relationships. Is that always bad?

Oct 31, 2019

Fair treatment by supermarkets key to suppliers' performance

Feb 7, 2019

Gratitude in buyer-seller relationships

Sep 26, 2018

Study says community involvement may entice consumers to shop in-store

Jan 12, 2018

Strong marketing department drives firm performance, researcher finds

Nov 4, 2015

When good service means bad behavior

Nov 29, 2012
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