Internet outage delays American flights at JFK

Aug 02, 2011

(AP) -- American Airlines says an Internet outage shut down its reservation system at New York's Kennedy airport and delayed flights for about an hour.

Airline spokesman Ed Martelle says an Internet line broke about a mile from the John F. Kennedy International Airport on Tuesday morning. That disrupted the used to check in passengers. Martelle doesn't know the cause of the break.

Service was restored by noon. Martelle says the outage affected only a few flights and there were no cancellations.

is JFK's third-biggest tenant after Delta and JetBlue. It handles nearly 8 million passengers at the each year.

The airline, a unit of AMR Corp., is based in Fort Worth, Texas.

Explore further: With new entrants, streaming TV sees watershed moment

not rated yet
add to favorites email to friend print save as pdf

Related Stories

160 flights disrupted after Tokyo airport glitch

Jan 14, 2010

More than 160 flights to and from Tokyo's Haneda airport were disrupted Thursday after a computer glitch hit a new air radar system hours after it was installed, the transport ministry said.

Lufthansa, Panasonic deal for in-flight Internet

Oct 12, 2009

German flag carrier Lufthansa and Japanese electronics giant Panasonic have teamed up to offer passengers wireless Internet on long-haul flights from 2010, the airline said on Monday.

3Q: Airline regulations should be grounded

May 03, 2011

In August, new airline regulations from the U.S. government will go into effect. They include refunding passengers checked bag fees if luggage is lost, increasing the compensation bumped passengers receive ...

Chile volcano grounds more flights

Jun 14, 2011

(AP) -- The drifting plume of ash from Chile's erupting volcano forced new cancelations of dozens of flights on Monday in Argentina, Uruguay and other South American countries, even as airlines in Australia ...

Recommended for you

Is sending shoppers ads by Bluetooth just a bit creepy?

Oct 17, 2014

Using Bluetooth wireless networking to send information to nearby smartphones, beacon technology could transform how retailers engage with their customers. But customers will notice how their information is ...

User comments : 0