Apple says its new watch has cellular connectivity problems

Apple says its new watch has cellular connectivity problems
In this Tuesday, Sept. 12, 2017, file photo, Apple CEO Tim Cook talks about the new Apple Watch Series 3 at the Steve Jobs Theater on the new Apple campus in Cupertino, Calif. Apple is confirming that its new Series 3 Apple Watch has problems connecting to a cellular network. The problems arise when the watch joins unauthenticated Wi-Fi networks without connectivity. The company says it is investigating a fix for the problem. (AP Photo/Marcio Jose Sanchez, File)

Apple confirmed that its new Series 3 Apple Watch can encounter problems connecting to a cellular network. The problems arise when the watch joins unauthenticated Wi-Fi networks without connectivity.

This can happen when the tries to join a Wi-Fi network the user has previously logged in to using another Apple device, like an iPhone or a computer. The company says it is investigating a fix for the problem.

To work around it, users can get their phone to "forget" the network.

The latest watch, which starts at $399, has been hotly anticipated because its cellular connectivity means people can use it without carrying their phone around.

The watch doesn't require a new data plan, but an add-on to existing plans. This generally costs $5 to $10 a month.


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Citation: Apple says its new watch has cellular connectivity problems (2017, September 20) retrieved 22 September 2019 from https://phys.org/news/2017-09-apple-cellular-problems.html
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