Amazon unveils new business marketplace

The new service called Amazon Business will offer enterprises the opportunity to shop online for productions ranging from comput
The new service called Amazon Business will offer enterprises the opportunity to shop online for productions ranging from computer and lab equipment to education and food service supplies

Amazon announced Tuesday it was launching a new business marketplace, in a move aimed at bringing the online giant's expertise to wholesaling.

The new service called Amazon Business will offer enterprises the opportunity to shop online for productions ranging from computer and to education and food service supplies.

It will offer special services for businesses including a dedicated customer support team, Amazon said.

"We've heard from business customers that they love the convenience of shopping online, and want an experience at work that is similar to how they shop at home," said Amazon vice president Prentis Wilson.

"Amazon Business delivers a new and expanded marketplace that brings the selection, convenience and value of Amazon to , manufacturers and sellers with the additional selection, features and back-end integration businesses need to save time and money."

The move comes with businesses increasingly going online for managing their day-to-day supply needs.

Forrester Research estimates that business to business (B2B) ecommerce will top $1.1 trillion and account for 12.1 percent of all US sales in the segment by 2020.

"B2B buyers are now expecting B2C-like (retail) customer experiences online, and they're growing increasingly impatient with B2B sellers that don't provide it," says Forrester analyst Andy Hoar.


Explore further

Amazon unveils move in local services

© 2015 AFP

Citation: Amazon unveils new business marketplace (2015, April 28) retrieved 23 February 2020 from https://phys.org/news/2015-04-amazon-unveils-business-marketplace.html
This document is subject to copyright. Apart from any fair dealing for the purpose of private study or research, no part may be reproduced without the written permission. The content is provided for information purposes only.
22 shares

Feedback to editors

User comments