How Candy Crush, Angry Birds get your money

February 25, 2014 by David Williams
A man plays at Candy Crush Saga on his iPhone in Rome on January 25, 2014. Candy Crush is one of the top online games developed by

They are free to download, fun to play, and fiendishly addictive: mobile games like Candy Crush Saga, Angry Birds and Clash of Clans want to get you hooked, then get your money.

Whether you are paying to obtain extra lives, buy 'gems' to use as a virtual currency, or just to carry on playing without delay, the "freemium" games boom is a money-spinner for the most successful developers.

In-app purchases helped to drive up spending on by more than 60 percent to $16.5 billion (12 billion euros) in 2013, according to research house IHS.

"What we have done is bring the thought processes and skills of selling and marketing more clearly into the game," said Nicholas Lovell, author of The Curve, a book about making money in a world of free .

In any given month, only about one in 20 players of a given "freemium" game makes an in-app purchase, Lovell said, meaning the most devoted end up paying the most, while others enjoy it for free.

"If you are heavily invested in a game world and you are putting your emotions and your friendships in that then the psychology can become a lot more powerful," he said ahead of the February 24-27 World Mobile Congress in Barcelona, Spain.

Once a player has downloaded a free game, the holy grail of designers is to keep him or her playing, hopefully with various 10-20 minute bouts in a day and a longer session or two in the evening.

The most committed players are the most likely to spend, said Lovell, who is also the founder of Gamesbrief, a blog that advises games developers on business strategy.

For example, a player may pay to avoid waiting 24 hours before advancing to a key goal.

Then there is the chance to avoid "the grind".

A player might need 10,000 gold coins to obtain a crucial object, requiring the completion of 1,000 quests, each of which earns 10 coins.

File photo shows a young girl playing at Shanghai’s first "Angry Birds" Activity Park at Tongji University in Shanghai on October 31, 2012

Within a "freemium" mobile game, you can spend weeks to complete the "grind" of 1,000 quests or just pay some money to avoid the task altogether.

"That devalues it in some people's eyes. It is not evil. It is bloody annoying if you are the kind of person who thinks like that," Lovell said.

'Atmosphere of fear'

The industry expert welcomed new principles released by Britain's Office of Fair Trading to ensure parents authorise children's in-app purchases and to prevent unfair and aggressive sales techniques to which minors may be susceptible.

Apple and others should introduce a child mode that lets parents block unauthorised activities on their smartphones and tablets, he said.

Nevertheless, Lovell believed variable pricing would become a model for all digital content, not just games.

Brian Blau, analyst at technology research house Gartner Inc., said consumers were making in-app purchases simply because they wanted to play games.

"There is a certain amount of that addictive gambling type psychology about it but for the most part people just want to play the game. They like it," Blau said.

"There is nothing tricky about it. The thing is that you want to play the game."

File photo shows a woman playing the 'Clash of Clans' game made by Finnish firm Supercell on a tablet computer oin Helsinki, on December 14, 2012

For a minority, however, the video gaming world can become addictive.

Video games use "operant conditioning" to reward players for certain behaviours, said Emil Hodzic, a psychologist who runs a clinic treating addiction in Sydney.

"For example, you get a reward every time you hit your enemy with a sword," he said.

"But as time goes on, those rewards get stretched further and further apart. The person ends up spending more time for less reward. In the meantime, it builds up higher levels of anticipation."

Hodzic, whose clients are mostly aged 14-21, said children enjoy the reward of such video games but can struggle to self-regulate and risk getting into difficulty if their parents are not aware.

Some games, though only a minority, instil an "atmosphere of fear", he said, almost bombarding players with messages that, for example, offer "special rates" to get 10,000 gems to upgrade and protect a newly constructed castle.

Parents need to ensure their children keep their feet in the real world, Hodzic said.

"In terms of things to look out for, you want to be sure that their face-to-face world is not shrinking as their online world is increasing."

Explore further: Hooked players drive mobile game explosion

Related Stories

Hooked players drive mobile game explosion

February 18, 2014

Fanatical players forking out money to get ahead in games such as Candy Crush Saga or Angry Birds are driving explosive growth in the multi-billion-dollar mobile gaming business.

Beating cancer through gaming

February 10, 2014

Current City University London students and alumni have been instrumental in producing a new smartphone game in which players analyse real cancer data with the aim of finding new treatments.

Candy Crush developer defends trademarking 'Candy'

January 28, 2014

The British videogame maker behind Candy Crush Saga, the madly addictive game played by millions of people each day, has defended its decision to trademark the word "Candy" in the European Union.

Recommended for you

Automated safety systems are preventing car crashes

August 23, 2017

Safety systems to prevent cars from drifting into another lane or that warn drivers of vehicles in their blind spots are beginning to live up to their potential to significantly reduce crashes, according to two studies released ...

Newest solar cells underperform in cloudy countries

August 22, 2017

To determine how efficient new solar cells convert sunlight into electricity, small sample cells are tested under ideal conditions. However, the reported efficiency is not very representative of the actual annual yield when ...

Google to serve next version of Android as 'Oreo"

August 22, 2017

An upcoming update to Google's Android software finally has a delectable name. The next version will be known as Oreo, extending Google's tradition of naming each version after a sweet treat.

Forget oil, Russia goes crazy for cryptocurrency

August 16, 2017

Standing in a warehouse in a Moscow suburb, Dmitry Marinichev tries to speak over the deafening hum of hundreds of computers stacked on shelves hard at work mining for crypto money.

Researchers clarify mystery about proposed battery material

August 15, 2017

Battery researchers agree that one of the most promising possibilities for future battery technology is the lithium-air (or lithium-oxygen) battery, which could provide three times as much power for a given weight as today's ...


Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.