Flight cancellation insurance must be sold as 'opt-in': EU

Jul 19, 2012

Sellers of online air tickets must indicate the final price as well as surcharges and fees but cannot include flight cancellation insurance by default, the European Court of Justice ruled Thursday.

The ruling followed a complaint by a German consumer-protection group against ebookers.com Deutschland, which sells on the Internet.

When its clients made a booking, the costs listed in addition to the price of the flight contained taxes and fees as well as cancellation , calculated automatically.

A notice at the bottom of the page indicated how to proceed should a customer wish to reject the cancellation insurance, included as a default setting.

The court said that customers must be allowed to choose such optional price that "are neither compulsory nor necessary for the purposes of the flight."

"EU law requires such price supplements to be communicated in a clear, transparent and unambiguous way at the start of each booking process, and that their acceptance must be on an opt-in basis," it said.

Explore further: When a selfie is not enough: India abuzz over 'velfie' craze

Related Stories

EU court rejects challenge to cell phone cap

Jun 08, 2010

(AP) -- The European Union's highest court rejected a challenge Tuesday by four British cell phone companies to a Europe-wide price cap on fees for using a phone abroad.

EBay trying to encourage people to sell more items

Jan 26, 2010

(AP) -- EBay hopes to lure more sellers by essentially doing away with "listing" fees for people who occasionally auction items on its site. Instead it will take a cut of the final selling price.

EU court OKs resale of software licenses

Jul 03, 2012

(AP) — The European Union's highest court ruled Tuesday that software makers cannot keep people who download programs from selling their licenses for those programs to others — as long as they disable their own ...

Recommended for you

Facegloria: Facebook for Brazil's Evangelicals

Jul 04, 2015

Fluffy clouds waft across a blue sky as you log in and while you chat with friends, Gospel music rings out: welcome to Facegloria, the social network for Brazilian Evangelicals.

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.