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Amazon plans to double staff in New York City

It's not a second headquarters, but Amazon.com says it will add about 2,000 employees in New York City during the next three years, more than doubling an outpost focused on the online retailer's advertising business.

How off-line retailers can fight back

For retailers, the era of the online marketplace brings previously unimaginable opportunity and risk: on one hand, the universe of customers has expanded exponentially, and with it the amount of information available on individuals' ...

Retailers 'failing to inspire customers in stores'

The slump retailers experienced in footfall during the opening weekend of the New Year is due to a failure to create an inspirational customer experience and a poor allocation of staff resources, according to a leading retail ...

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