How customers react to chatbots

More and more companies are using chatbots in customer services. Due to advances in artificial intelligence and natural language processing, chatbots are often indistinguishable from humans when it comes to communication. ...

Apple accepts payment in China's yuan currency

Apple has started accepting payment in China's yuan currency through its online store, opening it up to the biggest Internet market in the world, company officials said Monday.

Tweeting, more than just self expression: study

(PhysOrg.com) -- From CNN to Ashton Kutcher everyone is tweeting. In ads, many companies now display the logo of an animated blue bird holding a sign that says "follow me."

Minimum wage hike boosts customer experience

The ongoing debate over raising the national minimum wage generally focuses on the negative impact it would have on employers, but a new study finds it has a positive effect on a different group: consumers.

Philips to build health technology center in Tennessee

Dutch giant Royal Philips announced plan Thursday to build a health technology center in Tennessee that officials expect will create more than 800 jobs in the Nashville area over the next two years.

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