Dr. Maria Adamson, co-director of Queen Mary's Center for Research in Equality & Diversity and senior lecturer in the School of Business & Management, has written for advocacy charity Working Families about how COVID lockdowns ...
Social Sciences
Apr 13, 2023
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2
Comcast kept shedding cable customers and adding home internet customers in its most recent quarter.
Telecom
Apr 25, 2019
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4
A new study from the University of Eastern Finland and the University of Vaasa sheds light on how digital-based start-ups, and especially platform businesses, can make use of digital artifacts in their international endeavors ...
Economics & Business
Jun 19, 2023
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17
The adage "there is no 'I' in team" is a handy refrain used to emphasize the importance of teamwork in just about any setting, but new University of Alberta research shows that "I" works best alone when it comes to customer ...
Economics & Business
Jul 18, 2018
0
3
Suppose you're at a nice restaurant celebrating your anniversary. When a customer at a nearby table complains that it's taking too long to get his meal, you and your spouse overhear the server's brusque response. Would the ...
Economics & Business
Jun 18, 2019
4
3
China is tightening control over foreign companies' internet use in a move some worry might disrupt their operations or jeopardize trade secrets as part of a crackdown on technology that allows web surfers to evade Beijing's ...
Internet
Jul 20, 2017
0
1
The former chairman and CEO of Equifax says the challenge of responding to the concerns of tens of millions of consumers in the wake of a massive data breach proved overwhelming, and regrettably, his company made mistakes.
Security
Oct 3, 2017
0
3
(AP)—IBM's stock fell more than 5 percent Wednesday, after the company reported disappointing third-quarter revenue and suggested that demand in key markets may be slowing.
Business
Oct 17, 2012
0
0
A new study of telephone customer service representatives shows just how important it is for employees to start the workday in a good mood.
Social Sciences
Apr 4, 2011
0
0
Didn't like that boring beige sweater your aunt gave you as a holiday gift?
Business
Jan 15, 2015
0
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