Comcast says most services restored after widespread outage

June 30, 2018

Comcast said most of its services had been restored following a widespread outage Friday.

The Philadelphia company said in a statement that two separate and unrelated fiber cuts at backbone networks, which are a type of infrastructure that helps connect different computer networks, caused outages to its services.

"Our engineers worked to address the issue immediately and services are now being restored to business and residential internet, video and voice customers," the company said in a statement. "We again apologize to anyone who was impacted."

Comcast's verified Twitter account replied to some users complaining about a lack of service throughout the day Friday. In the replies it said it was working to restore service and pointed users to the Xfinity service site for status updates. It was the second Comcast in the past few weeks. Earlier in June, Comcast's phone for some U.S. businesses went down.

Comcast is one of the nation's largest operators of cable TV and residential internet services.

Explore further: Comcast deals with widespread outage

Related Stories

How Comcast is trying to change the cable game

April 25, 2018

If you can't beat them, join them. Comcast is trying to refigure the traditional cable bundle, adding services like Netflix to its subscription packages and offering internet-only TV streaming.

Recommended for you

Google braces for huge EU fine over Android

July 18, 2018

Google prepared Wednesday to be hit with huge EU fine for freezing out rivals of its Android mobile phone system in a ruling that could spark new tensions between Brussels and Washington.

EU set to fine Google billions over Android: sources

July 17, 2018

The EU is set to fine US internet giant Google several billion euros this week for freezing out rivals of its Android mobile phone system, sources said, in a ruling that risks fresh tensions with Washington.

0 comments

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.