CRM Vendor Kana Buys eVergance

May 08, 2007

eVergance, a management consulting firm as well as an systems integrator, provides services for CRM optimization and Web self-service deployments.

Customer relationship management provider Kana Software announced May 7 that it has agreed to acquire systems integrator eVergance Partners LLC.

The terms of the deal are undisclosed.

eVergance, a management consulting firm as well as an SI, provides services for CRM optimization and Web self-service deployments.

Kana offers software for e-mail and e-service, call center and Web self-service. With the addition of eVergance, Kana plans to double its professional services portfolio.

"Demand for professional services to optimize and extend Kana's solutions is at an all time high," said Michael Fields, CEO and chairman of Kana, in Menlo Park, Calif.

eVergance brings over 200 customer service engagements to the table, Fields said.

Copyright 2007 by Ziff Davis Media, Distributed by United Press International

Explore further: Starbucks: Computer outage disrupts sales in US, Canada

Related Stories

Cheap content, growing reach make Snapchat a fast-rising star

1 hour ago

Thousands of revelers descended on the Coachella music festival this month to rock out to their favorite bands and party day and night. But a far bigger audience from around the world - at least 40 million - joined in remotely ...

Google prepares for long battle in EU antitrust case

2 hours ago

Google Inc. probably faces a lengthy process in challenging antitrust charges by the European Union, but the Internet search giant might be able to avoid paying hefty fines or making big changes to its business.

Comcast expands 2-gigabit Internet service

2 hours ago

–In the race for speed, Comcast soon will offer the fastest residential Internet speed in the country to its 1.3 million residential customers in South Florida.

Recommended for you

How smart are the mobile shoppers who use smartphones?

Apr 24, 2015

In the age of the smart phone, how smart are the mobile shoppers who use these almost ubiquitous devices? A study from South Korea published in the International Journal of Mobile Communications hopes to answer that questi ...

India's Infosys gives muted earnings, stock falls

Apr 24, 2015

Indian software giant Infosys Technologies saw its shares dip nearly seven percent Friday after it reported a single digit rise in yearly revenues and also missed quarterly profit estimates.

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.