Apple denies battery problem with exploding iPhones

Aug 28, 2009
The Apple iPhone pictured here in June. US technology giant Apple rejected reports Friday that overheating batteries had caused some of its iPhone devices to explode in users' hands, blaming incidents in France on "external pressure".

US technology giant Apple on Friday rejected reports that overheating batteries had caused some of its iPhone devices to explode in users' hands, blaming incidents in France on "external pressure".

French authorities have opened an investigation into the safety of the cult smartphone, following claims by several users in France and elsewhere that their iPhone screens had shattered in a dangerous manner during use.

"As of today, there has been no confirmed incident linked to battery overheating in the iPhone 3GS, and the number of cases we are investigating amounts to less than a dozen," the firm said in a statement to AFP.

"The iPhones with broken screens that we have been able to analyse so far show, in all cases, that the cracks were caused by an external pressure upon the iPhone," the company added.

Ten French consumers have come forward to say their screens exploded or cracked without explanation, according to an AFP tally, including a case in mid-August in which a teenager was said to have suffered an eye injury.

Apple's commercial director in France, Michel Coulomb, met the country's consumer affairs minister Herve Novelli on Friday to discuss the probe launched by a state safety agency following consumer complaints.

Afterwards, Novelli confirmed Apple's interim findings, but said it was too soon to apportion blame or say whether the users themselves had been responsible for the damage.

"The first results show, according to management, that the iPhones weren't damaged by a battery defect leading to an explosion, but that there had been a prior shock that cracked the screens," the minister said.

He added that in the case of the eye injury, the injured party had so far refused to hand over the phone to Apple's management for testing, so it was not year clear what had caused the incident.

Apple has sold 26 million iPhones and 200 million around the world.

(c) 2009 AFP

Explore further: Tomorrow's tablets? Look, no hands

add to favorites email to friend print save as pdf

Related Stories

Apple in hot water in France over 'exploding iPhones'

Aug 26, 2009

Half a dozen new cases of "exploding iPhones" emerged in France on Wednesday, as Apple faced an official inquiry and calls to come clean over possible risks linked to its wildly popular smartphone.

Exploding iPhone incident follows iPod reports

Aug 13, 2009

A French teenager's claim that an Apple iPhone shattered in his face is a first involving the device but similar incidents have occurred with the iPod according to a US television station.

Michelin steers iPhone users to fine dining

May 04, 2009

Venerable dining guide Michelin on Monday expanded its menu of iPhone applications that steer users of the popular Apple smartphones to fine restaurants in cities they may be roaming.

Recommended for you

Tomorrow's tablets? Look, no hands

Oct 24, 2014

Engineers in a suburban Chicago office complex have designed a new microphone that they say will be key to the future of smartphone and tablet technology because it gives consumers the ability to operate hand-held devices ...

Apple computer sells for record $905K in NY

Oct 23, 2014

One of the first Apple computers ever built has sold in New York for $905,000, leading Bonhams auction house to declare it the world's most expensive computer relic.

Review: Better cameras, less glare in iPad Air 2

Oct 22, 2014

If I've seen you taking photos with a tablet computer, I've probably made fun of you (though maybe not to your face, depending on how big you are). I'm old school: I much prefer looking through the viewfinder ...

Samsung phones cleared for US government use

Oct 21, 2014

Samsung Electronics Co. said Tuesday some of its Galaxy mobile devices were approved by the National Security Agency for use with classified U.S. government networks and data, a boost to the company's efforts to expand in ...

User comments : 2

Adjust slider to filter visible comments by rank

Display comments: newest first

TJ_alberta
not rated yet Aug 28, 2009
12 / 226,000,000 hmmm
Gosha
not rated yet Aug 29, 2009
In the case of a microcircuit it is possible to place many independent rectifiers variable noise of a current caused by casual thermal movement of carriers of a charge. The total capacity of rectifiers noise of a current can reach(achieve) 100 W. It is necessary to make heat equal to target capacity, to a microcircuit, for example from an environment.

The working breadboard model was demonstrated at the international conference of April 23 2009 .

Has appeared, that in the world the eternal sources of a current are not necessary.