New research examines 'jilting effect' on consumers

New research from the Penn State Smeal College of Business suggests that when people have an expectation of receiving a highly attractive option and then it falls through, what they possess no longer seems as satisfying as ...

Show you're being green, and customers conserve

A stay in a hotel often comes with a request from management to re-use towels, turn lights off when not in use, and keep the room temperature in a certain range.

In today's advertising environment, cleverness can backfire

When it comes to display advertising—especially online—simpler can be better. That's the implication of new research from the University of Maryland and Tilburg University in The Netherlands.

How scheduling takes the fun out of free time

Life moves fast, and finding enough hours in the day to get everything done is, at times, a seemingly impossible task. Scheduling, whether keeping a calendar, a to-do list or setting a smartphone reminder, is a saving grace ...

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