Did you hear the one about the cable company that's actually improving customer service? The punchline: Comcast and its rivals say it's no joke.
Telecom
Jul 27, 2016
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6
A day after technology problems delayed hundreds of Southwest Airlines flights, the carrier's operations were running more smoothly Monday.
Other
Oct 12, 2015
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28
Comcast is adding more social media representatives as it tries to work on its reputation for inefficient, unresponsive or just plain rude customer service.
Business
Mar 24, 2015
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31
Didn't like that boring beige sweater your aunt gave you as a holiday gift?
Business
Jan 15, 2015
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12
Sprint says it's eliminating about 800 customer service jobs because fewer people are calling its centers. With growth in other parts of the business, Sprint says it expects the company's work force to remain at about 40,000.
Business
Aug 27, 2013
1
0
(AP)—Windstream Communications is recovering from a major outage that knocked out long-distance telephone service and blocked toll-free calls to its business customers.
Telecom
Apr 29, 2013
1
0
NOAA's National Weather Service is testing new language to communicate winter weather hazards in its forecasts. From now through March 31, 2013, alternative messages in winter hazard forecasts will run on a test website for ...
Environment
Dec 13, 2012
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0
(AP)—IBM's stock fell more than 5 percent Wednesday, after the company reported disappointing third-quarter revenue and suggested that demand in key markets may be slowing.
Business
Oct 17, 2012
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0
(AP) -- We appreciate your decision to read this story. Would you take a short survey about your satisfaction with the reading experience? Could you review this article on a website? Rate it for other readers?
Internet
Jan 8, 2012
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0
Siemens’ Trust-Ebox system automates electronic dispatching of letters to such a degree that postal service companies will be able to provide their customers with digital letters at competitive costs. In addition to ...
Engineering
Apr 5, 2011
1
0
