Previous studies have shown that customer satisfaction plays a key role in the health and future success of any company. When customers are satisfied, they keep coming back to the same store and invite their friends to do ...
Economics & Business
Jun 1, 2011
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0
A new study of telephone customer service representatives shows just how important it is for employees to start the workday in a good mood.
Social Sciences
Apr 4, 2011
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0
(AP) -- AT&T's new digital home phone service failed across the country Tuesday, illustrating continuing reliability issues with Internet-based phone service.
Telecom
May 25, 2010
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0
(AP) -- Cell phone handset maker Sony Ericsson will move its North American headquarters from North Carolina to Atlanta and close a half-dozen sites worldwide as it retrenches against what it expects will be a tighter market ...
Business
Nov 18, 2009
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0
(PhysOrg.com) -- From CNN to Ashton Kutcher everyone is tweeting. In ads, many companies now display the logo of an animated blue bird holding a sign that says "follow me."
Internet
Sep 10, 2009
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Online auction giant eBay announced plans to close a customer service facility in Vancouver which employs some 700 people.
Internet
May 6, 2009
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0
With his work hours cut and an investment portfolio in the tank, Arnold Zimmerman is considering the unthinkable: ditching his blazing-fast cable Internet service and going back to dial-up.
Telecom
Mar 4, 2009
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0
Late last year the federal government announced measures to make it easier for Australians to access financial advice.
Economics & Business
Jun 6, 2024
0
0
Ensuring the presence of variety-seeking customers in the targeted local market, recruiting vendors with a differentiated and only slightly overlapping offer, and alleviating price competition between platform and vendors ...
Economics & Business
Apr 4, 2022
0
5
Researchers at the University of Southampton have explored how the pandemic has impacted the shopping habits and attitudes of consumers aged 65+ living and shopping in rural communities in the South of England.
Social Sciences
Jan 24, 2022
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