Digitalization did not increase productivity as expected

Digitalization did not increase productivity as expected
Credit: Aalto University

Big data, the Internet of Things (IoT), the Industrial Internet and Industry 4.0 and later, 5G and artificial intelligence were presented as drivers of productivity, and experts predicted that the productivity of industry and services will increase significantly thanks to digitalisation. For example, Accenture predicted that artificial intelligence alone would provide an annual 2% rise in value added potential in Finland.

In reality, huge sector-specific differences are seen in growth leaps.

"Although the of work in Finnish industry has improved by 22 percent over the past decade, the increase in the production of machinery and equipment has been just 4 percent in ten years and 8 percent in construction," says Research Professor Heikki Ailisto from VTT Technical Research Centre of Finland. On the other hand, productivity has increased in the information and communication sectors by 38% and in the financial and insurance sector by 35%. The differences between companies in the same sector are also extensive.

The productivity benefits of digitalisation vary dramatically by sector

The Digital Disruption of Industry Consortium has researched the impact of on Finnish society. Researchers found that the differences in productivity within sectors can be explained as follows:

  • The information, communication and financial sector are pioneers in the utilization of digitalisation that have been able to increase their productivity. International studies confirm the view that these differences are due to the ability of different sectors to utilize digitalisation: Banking operations are easier to digitalise than a . A report published by the OECD classifies the information and financing sectors are those that are furthest in overall digitalisation. The utilization of digitalisation is also essential for the competitiveness of companies in these sectors, as the sectors are also subject to international competition and their competitors utilize digitalisation.
  • As a whole, construction and the manufacture of machinery and equipment are not at the forefront of digitalisation, even though many companies have already done a great deal in this respect. In its report, the OECD classifies construction as a low-digitalisation sector. Construction is a typical domestic sector in which international competition does not create any pressure to increase efficiency. Labor costs in the labor-intensive construction sector have been influenced by the entry of cheap foreign labor into the market, which has reduced the pressure to develop productivity.
  • Although the has engaged in automation for numerous decades and in the 2010s, the Industrial Internet and investments in Industry 4.0 were expected to significantly improve productivity, the sector is no more than average in digitalisation, according to assessments by the OECD and McKinsey.

Productivity development will determine Finland's future well-being

Increasing the amount of work done in society, for example, by increasing the employment rate or immigration, will certainly increase the GDP. However, growth in the employment rate will likely occur in low-productivity sectors and may even require government subsidies, for example in the form of wage subsidies. In other words, the net impact on central government revenue will be small or, at worst, negative.

The development of Finland's well-being and Finland's prosperity will depend on the ability of industry and other sectors to get the same amount of work done with less labor, especially as the population ages. For this reason, increasing the productivity of work is a necessity. Productivity increases by increasing the value of production, i.e. the value of a product or service, or by improving production efficiency. Digitalisation can have an impact on both. The value of the product to the customer may increase, for example, by integrating services produced with digitalisation into the product. On the other hand, the increase of efficiency is often achieved by integrating digitalisation into the production process to streamline it or by automating routines.

"The time is now ripe for the digitalisation of the manufacturing industry and construction, and through this for increasing productivity," says Professor of Practice Timo Seppälä from Aalto University.

  • Researchers recommend that decision-makers undertake the following measures to increase productivity:
  • Analyze projects financed with public funds that have aimed at promoting digitalisation from the perspective of productivity development. The Government's analysis, assessment and research activities are a good means for the implementation of an impartial analysis.
  • The launch of development and research projects that will aim at an increase in efficiency in manufacturing industry and the construction sector through digitalisation utilizing the lessons learned from the analyses completed by means of the first recommendation.
  • Develop digital features and services that increase the value of products in research and development projects to increase the value of manufacturing and products.

As digitalisation requires new skills, in particular continuing education that will focus on teaching digitalisation and skills for the use, application and implementation of new technologies also to those already in working life.

Provided by Aalto University

Citation: Digitalization did not increase productivity as expected (2021, January 11) retrieved 2 June 2023 from
This document is subject to copyright. Apart from any fair dealing for the purpose of private study or research, no part may be reproduced without the written permission. The content is provided for information purposes only.

Explore further

Coronavirus has the highest impact on nature-based tourism


Feedback to editors