Tripadvisor escapes fine in Italy over fake reviews

July 13, 2015
An Italian court overturned a 500,000-euro fine slapped on TripAdvisor for failing to warn users that some opinions posted on th
An Italian court overturned a 500,000-euro fine slapped on TripAdvisor for failing to warn users that some opinions posted on the popular hotel and restaurant review website may be fakes

An Italian court overturned Monday a 500,000-euro ($550,000) fine slapped on TripAdvisor for failing to warn users that some opinions posted on the popular hotel and restaurant review website may be fakes.

"TripAdvisor never asserted that all the opinions were real, even mentioning that verification was impossible and to consider the trend rather than each comment one by one," said the administrative court ruling.

Italy's slapped the fine on the local subsidiary of the popular travel website in December, saying the company's advertising had emphasised "the authentic and genuine nature of the reviews, persuading consumers to believe the information is always reliable and reflects real tourist experiences."

Italy's hotel and restaurant trade association, Federalberghi, expressed its disappointment in the , which it said confirms that gaps in the country's legislation allows the company to avoid correcting its practices.

Federalberghi cited the recent case of a phantom restaurant leaping to the top of the rankings in a Lombardy town in one month thanks to 10 fake comments.

Explore further: TripAdvisor fined $600,000 by Italian anti-trust

Related Stories

TripAdvisor fined $600,000 by Italian anti-trust

December 23, 2014

Italy's antitrust authority has fined travel planning website TripAdvisor 500,000 euros ($600,000) following complaints of improper business practices lodged by a national hoteliers' association and a consumer protection ...

TripAdvisor rapped by British advertising watchdog

February 1, 2012

Travel website TripAdvisor was censured by Britain's advertising watchdog on Wednesday and warned that it must not claim that all of its user-generated reviews are from real travellers.

Top Hungary court backs clampdown on internet comments

May 28, 2014

A top Hungarian court ruled Wednesday that website operators are responsible for abusive internet comments made on pages under their control, even if the questionable statements are moderated or removed on request.

Recommended for you

China auto show highlights industry's electric ambitions

April 22, 2018

The biggest global auto show of the year showcases China's ambitions to become a leader in electric cars and the industry's multibillion-dollar scramble to roll out models that appeal to price-conscious but demanding Chinese ...

Robot designed for faster, safer uranium plant pipe cleanup

April 21, 2018

Ohio crews cleaning up a massive former Cold War-era uranium enrichment plant in Ohio plan this summer to deploy a high-tech helper: an autonomous, radiation-measuring robot that will roll through miles of large overhead ...

After Facebook scrutiny, is Google next?

April 21, 2018

Facebook has taken the lion's share of scrutiny from Congress and the media about data-handling practices that allow savvy marketers and political agents to target specific audiences, but it's far from alone. YouTube, Google ...

How social networking sites may discriminate against women

April 20, 2018

Social media and the sharing economy have created new opportunities by leveraging online networks to build trust and remove marketplace barriers. But a growing body of research suggests that old gender and racial biases persist, ...

Virtually modelling the human brain in a computer

April 19, 2018

Neurons that remain active even after the triggering stimulus has been silenced form the basis of short-term memory. The brain uses rhythmically active neurons to combine larger groups of neurons into functional units. Until ...

0 comments

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.