At a time when one viral video can damage a business, some companies are turning to their own commenting platforms rather than letting social media be the main outlet for customer feedback. Only one wrinkle: in this context, ...
Social Sciences
Feb 12, 2024
0
1
In the digital age, a new Twitter strategy can have implications for a healthy bottom line. How companies handle customer complaints on social media plays a critical role in their customer-focused performance management systems. ...
Economics & Business
Aug 2, 2023
0
14
How do universities and colleges build safer campuses, and better respond to incidents of sexual and gender-based violence? There isn't a simple answer to this question.
Social Sciences
Mar 7, 2023
0
5
Spain granted personhood status Wednesday to a large saltwater lagoon to give its threatened ecosystem better protection, the first time such a measure has been taken in Europe.
Ecology
Sep 21, 2022
0
15
The benefits of social mobility seem to be widely agreed on. The idea that a person's opportunities and earnings should not be defined by their background is supported across the political spectrum.
Social Sciences
May 5, 2022
0
21
Spain's environment ministry on Thursday unveiled a roadmap for regenerating the stricken Mar Menor, one of Europe's largest saltwater lagoons that is slowly dying from agricultural pollution.
Ecology
Nov 4, 2021
0
11
Ecologists said Wednesday they had submitted a formal complaint to the EU over Spain's "continued failure" to protect the Mar Menor, one of Europe's largest saltwater lagoons, against agricultural pollution.
Environment
Oct 6, 2021
0
13
A Paris court will begin hearing Thursday a complaint brought by NGOs backed by two million citizens accusing the French state of failing to act to halt climate change.
Environment
Jan 14, 2021
0
11
Researchers from Michigan State University, University of South Florida, St. John's University, and American Customer Satisfaction Index (ACSI) published a new paper that analyzes relationships between customer complaints, ...
Economics & Business
Aug 7, 2020
0
3
Samsung Electronics could find itself in the dock in France for not abiding by its own ethics pledges, such as a ban on under-age labour and dangerous working conditions at its factories, two NGOs said on Wednesday.
Business
Jul 3, 2019
0
0
