Racially charged events spark classroom intervention

As we approach Juneteenth, a day marked each year to commemorate the emancipation of enslaved African Americans, new research in the INFORMS journal Management Science finds that racially-charged events and protests over ...

Does checking your credit score help or hurt?

January is filled with resolutions to start the new year off right, from exercise and diet to financial health. One area that may often be overlooked is checking your credit score, and according to new research, there may ...

Operational transparency increases trust, support of government

As multiple published reports indicate, trust in government has reached historic lows and frustration with government performance has reached record highs. New research in the journal Manufacturing & Service Operations Management ...

Do customer loyalty programs really help sellers make money?

Customer loyalty programs have been around for decades and are used to help businesses, marketers and sellers build a sustainable relationship with their customers. But do they work? A recent study sought to find out and ...

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