Analysts: PC manufacturers can do better

Jul 03, 2006

The annual rate of PC hardware failure is down, but manufacturers can do better, technology analysis firm Gartner found in a study released over the weekend.

"While the good news is that desktop PC and notebook PC hardware annual failure rates" -- defined as a problem that requires replacing a hardware component -- "have declined, the bad news is that notebook annual failure rates still range from 15 percent to 20 percent throughout the life of the system," the company said in a statement.

"The number of motherboard replacements has been rising over time as more components get integrated onboard," Gartner research Vice President Leslie Fiering said via the statement. Motherboards proved to be problematic for both desktop and notebook PC users, according to the study.

For desktops purchased in 2003 or 2004, the failure rate for the first year of the computer's life was 7 percent, with a 15 percent projected failure rate for the fourth year, Gartner said.

For desktop computers purchased in 2005 or 2006, the rates dropped to 5 percent for the first year of life and a projected 12 percent for the fourth year, the statement said.

Notebooks bought in 2003 or 2004 experienced a whopping 20 percent failure rate in year one, and a projected 28 percent rate in year four. The numbers dropped to 15 percent and 22 percent, respectively, for notebooks from 2005 and 2006, according to Gartner.

"Some measures that the smartest PC vendors have implemented to improve reliability include: increasing design and system testing; increasing component qualification; raising the penalty to component suppliers for component failures; and performing overall system tests during repair incidents to spot and fix any imminent problems before they can cause further failures," the statement said.

Copyright 2006 by United Press International

Explore further: Intel takes aim at the mobile market — again

Related Stories

Toward a networked energy future

Oct 29, 2014

February 1, 2050, is a good day for German electricity consumers. The breeze off the north coast is blowing so strongly that offshore wind farms and the wind turbines on land are running non-stop. Since it's ...

Recommended for you

Colombia transforms old tires into green housing

34 minutes ago

The highlands around the Colombian capital are scattered with small buildings that look like out-of-place igloos but are in fact innovative houses made from the tires that litter the country's roads.

LifePaint spray is Volvo's safety offer for cyclists

44 minutes ago

For cyclists sharing the road at dark with cars and pedestrians, a useful motto is to stay safe by staying seen. Volvo, which continues to build on its brand of safety-first, has come out with LifePaint. ...

Tesla shares jump on Musk 'tease' in tweet

1 hour ago

Tesla Motors shares jumped Monday after co-founder Elon Musk tweeted that the company would unveil as "major" new product line next month, leaving analysts guessing.

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.