GAO: FCC must improve wireless industry oversight

Dec 10, 2009

(AP) -- Federal regulators receive tens of thousands of customer complaints about wireless services every year, but don't do enough to follow up or to protect consumers who have problems with their mobile carriers, government auditors have found.

In a report released Thursday, the said the needs to ramp up oversight of the wireless industry and do a better job of enforcing consumer protection rules.

The GAO report comes almost four months after the opened a series of inquiries into wireless industry practices, including an examination of so-called "truth-in-billing" rules, which require phone companies to clearly describe charges on consumer bills.

©2009 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Explore further: World's first 5G radio channel model

Related Stories

FCC inquiries could spawn new wireless regulations

Aug 27, 2009

(AP) -- The Federal Communications Commission is taking a closer look at the practices of the wireless industry, potentially the first step toward more regulations intended to push down prices and increase choices for consumers.

FCC: Landline number move should take 1 day, not 4

May 13, 2009

(AP) -- The Federal Communications Commission voted Wednesday to force landline phone companies to act faster when their subscribers want to move their phone number to a rival service.

Recommended for you

World's first 5G radio channel model

13 minutes ago

While the next mobile network generation – 5G – is yet to be fully realised, the EU has committed itself to ensuring that European businesses and services are able to take full advantage when this new ...

Innovation boosts Wi-Fi bandwidth tenfold

20 hours ago

Researchers at Oregon State University have invented a new technology that can increase the bandwidth of WiFi systems by 10 times, using LED lights to transmit information.

Bloomberg blames 'internal network issue' for global outage

Apr 17, 2015

Bloomberg LP's trading terminals, which are used by most of the world's biggest financial firms, went down for a few hours Friday due to apparent technical problems, a crash that prompted the British government to postpone ...

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.