GAO: FCC must improve wireless industry oversight

Dec 10, 2009

(AP) -- Federal regulators receive tens of thousands of customer complaints about wireless services every year, but don't do enough to follow up or to protect consumers who have problems with their mobile carriers, government auditors have found.

In a report released Thursday, the said the needs to ramp up oversight of the wireless industry and do a better job of enforcing consumer protection rules.

The GAO report comes almost four months after the opened a series of inquiries into wireless industry practices, including an examination of so-called "truth-in-billing" rules, which require phone companies to clearly describe charges on consumer bills.

©2009 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Explore further: Studying the speed of multi-hop Bluetooth networks

add to favorites email to friend print save as pdf

Related Stories

FCC inquiries could spawn new wireless regulations

Aug 27, 2009

(AP) -- The Federal Communications Commission is taking a closer look at the practices of the wireless industry, potentially the first step toward more regulations intended to push down prices and increase choices for consumers.

FCC: Landline number move should take 1 day, not 4

May 13, 2009

(AP) -- The Federal Communications Commission voted Wednesday to force landline phone companies to act faster when their subscribers want to move their phone number to a rival service.

Recommended for you

End to end 5G for super, superfast mobile

Nov 24, 2014

A collaboration between NEC Electronics Samsung and several academic centres in China and Iran, is investigating how software-defined cellular networking might be used to give smart phone users the next generation of super-superfast ...

German study supports free "Super WiFi"

Nov 24, 2014

The need for the wireless transfer of data will increase significantly in the coming years. Scientists at the Karlsruhe Institute of Technology (KIT) therefore propose to turn some of the TV frequencies that ...

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.