Frenchman hurt in new 'exploding iPhone' incident

Aug 25, 2009
A man shows the Apple iPhone. A French security guard said he had received a faceful of glass when the screen of his iPhone exploded, the second such reported incident inFrance.

A French security guard said Tuesday he had received a faceful of glass when the screen of his iPhone exploded, the second such reported incident in France.

Yassine Bouhadi, a 26-year-old supermarket watchman from the southeastern town of Villevieille, said he was typing a text message on Monday afternoon when the screen exploded.

Bouhadi, who says he was hit in the eye with a glass shard, said he was "very angry" and planned to consult a doctor and file suit for damages.

"I want an explanation about this damned telephone," said Bouhadi, who bought the hugely-popular smartphone device for 600 euros (850 dollars) three months ago and now wants his money back.

France's official competition, consumer affairs and fraud watchdog, the DGCCRF, said Tuesday it had opened an investigation after a French teenager suffered an eye injury in a similar incident earlier this month.

"An investigation is under way. We have been alerted to the problem and we are looking into it closely," said a spokesman from the agency.

The US technology giant , which makes the iPhone and the iPod , assured the European Union on August 14 that the exploding screen cases reported so far were "isolated incidents."

The French cases come a few weeks after an uproar in Britain over an exploding iPod owned by an 11-year-old girl.

And a US television station reported last month that an "alarming number" of iPods had burst into flames, though without causing serious injury, a problem apparently caused by overheated lithium ion batteries.

A spokesman for France's consumer rights group, UFC-Que Choisir, called on Apple to "communicate a bit more with its customers" about reported glitches with its iPod and iPhone devices.

"We want to know if this is an isolated incident as they claim, or a real problem involving the iPhone -- in which case, what are they planning by way of compensation and to prevent it happening again?"

(c) 2009 AFP

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User comments : 10

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iknow
2 / 5 (3) Aug 25, 2009
"Apple..assured the European Union earlier this month that the cases reported so far were "isolated incidents."

Course they are ...St Jobs wouldn't lie to us now, surely? Right? I mean no way, the Apple hardware has been blessed by the Divine being itself.

Anyone who says otherwise must be on MS payroll.
Izzy
not rated yet Aug 25, 2009
I call BS.
Noumenon
4.9 / 5 (45) Aug 25, 2009
I call BS also.
BioFish
not rated yet Aug 25, 2009
Does anyone know if the devices were actually knockoffs instead of real ones?
Velanarris
not rated yet Aug 25, 2009
This is probably the 20th Apple brand device that I've heard of either exploding, bursting into flames, or releasing the mystical blue smoke that makes electricity work.

Just on volume alone I wouldn't doubt this is true, especially since it's, what, maybe 2 out of a million now?
Bob_B
not rated yet Aug 25, 2009
Rotten Apples, certainly. Over priced products, absolutely. Who needs 'em!?!
zevkirsh
not rated yet Aug 25, 2009
bs= millions of lawyers fees. woopie!
WithOneT
1 / 5 (1) Aug 25, 2009
Did these idiots mention that the iPhones had just finished being microwaved for a few minutes?
thales
not rated yet Aug 25, 2009
The US technology giant Apple, which makes the iPhone and the iPod music player, assured the European Union on August 14 that the exploding screen cases reported so far were "a joke".

"What, the French can't take a joke? Pshhh," said the iPhone maker in an official statement.
weirmeir
not rated yet Aug 29, 2009
Pravda reports the French president Nicolas Sarkozy as saying: "Our national resolve is such that we feel as a free people that we have no options but to propose an unconditional surrender to Apple Corp".

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