Facebook vows 'improvements' after user backlash

Mar 25, 2009
Faced with a torrent of complaints over its latest redesign, the social networking hub Facebook has vowed a series of "improvements" to eliminate clutter and make the website more user friendly

Faced with a torrent of complaints over its latest redesign, the social networking hub Facebook has vowed a series of "improvements" to eliminate clutter and make the website more user friendly.

"Since we launched Facebook's , we've received thousands of emails, Wall posts and comments from you along with direct feedback from all of our friends and family," product director Christopher Cox said in a blog post late Tuesday.

Cox pointed to several areas "where we're focusing on improvements immediately and over the next several weeks," after the site earlier this month introduced a busier, twitter-like feed on its popular networking site.

"We've heard feedback that there is a lot of appearing in the stream. We will be giving you tools to control and reduce application content that your friends share into your stream," Cox wrote.

Rather than reload the page in order to see new posts, will introduce "the ability to turn on auto updating in the near future so you no longer need to refresh the page," he said.

Photo tags, or notifications that pictures of a user's "friends" have been posted, will also be added to the stream of updates on the main page in the coming weeks, Cox said.

Improvements were also being made to a new "Highlights" section on the homepage so it will "update more frequently and will show you more content throughout the day to mirror more closely the content that the earlier news feed provided."

The social networking site has ballooned in popularity since it was begun in 2004, and now has an estimated 175 million users.

However, a series of revamps in recent months has left many users disgruntled and sparked a legion of anti-change groups on the site.

"Redesigns are generally hard to manage, in part because change is always hard and in part because we may miss improvements that any individual user may like to see," Cox admitted.

"With the recent home page changes, we're trying to present the right balance between what's happening right now and what's interesting over a longer period of time."

(c) 2009 AFP

Explore further: US Congress decriminalizes cellphone unlocking

add to favorites email to friend print save as pdf

Related Stories

Facebook courting Twitter lovers

Mar 07, 2009

Facebook is courting Twitter lovers with pages that fire instant updates to limitless audiences in a fashion echoing the essence of the hot micro-blogging service.

Recommended for you

Scalping can raise ticket prices

17 hours ago

Scalping gets a bad rap. For years, artists and concert promoters have stigmatized ticket resale as a practice that unfairly hurts their own sales and forces fans to pay exorbitant prices for tickets to sold-out concerts. ...

Study shows role of media in sharing life events

Jul 24, 2014

To share is human. And the means to share personal news—good and bad—have exploded over the last decade, particularly social media and texting. But until now, all research about what is known as "social sharing," or the ...

User comments : 2

Adjust slider to filter visible comments by rank

Display comments: newest first

Egnite
not rated yet Mar 25, 2009
http://news.bbc.c...2631.stm

You-tube has been restricted, now the government are going to destroy social networking too! The days of freedom on the internet are slowly coming to an end.
paulthebassguy
not rated yet Mar 25, 2009
I don't see anything wrong with the new facebook layout - I think that most people that complain are just being stupid and don't want to change their ways.