Lingering Yahoo Mail outage prompts apology

December 11, 2013
This September 12, 2013 photo illustration shows the Yahoo logo seen on a smartphone.

An outage at Yahoo Mail stretched into its second day on Wednesday, prompting the US Internet pioneer to apologize to unhappy users.

Yahoo would not disclose the number of email accounts knocked out of service since late Monday night California time.

"We are very sorry for recent difficulties with Yahoo Mail," the company's of communication products Jeffrey Bonforte said in a short message posted at Tumblr.

He blamed the outage on a "hardware problem" at one of Yahoo's data centers.

"The issue has been harder to fix than we originally expected," Bonforte said. "We have dozens of people working around the clock to bring it to a resolution."

Explore further: Yahoo! dumps Deals coupon service in house cleaning

Related Stories

Yahoo startup shopping spree continues

July 4, 2013

Yahoo forged ahead Wednesday on its months-long take-over binge with word that it had bought Xobni, a startup behind tools for better managing contact lists and email inboxes.

Yahoo CEO says company now has 800 million users

September 12, 2013

Yahoo CEO Marissa Mayer says the Internet company now has about 800 million worldwide users, a 20 percent increase since she was lured away from Google 15 months ago to steer a turnaround.

Recommended for you

Toyota promises better mileage and ride with Prius hybrid

October 13, 2015

Toyota Motor Corp. released details for its fourth-generation Prius on Tuesday, promising that improvements in the battery, engine, wind resistance and weight mean better mileage for the world's top-selling hybrid car.

Facebook to test mobile app shopping tab

October 12, 2015

Facebook said Monday that it will begin testing a shopping tab for its mobile app as it works to ramp up advertising and online commerce offerings.


Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.