Microsoft lapse cause outages in Azure service

Feb 23, 2013

Microsoft unwittingly let an online security certificate expire Friday, triggering a worldwide outage in an online service that stores data for a wide range of business customers.

The sloppy represents an embarrassing lapse for . as the tries to bring in more revenue from the storage service, which is called Azure.

The expired certificate is needed to properly run online services such as Azure which use an "https" protocol to block unauthorized users from accessing information.

Microsoft's failure to renew the security certificate apparently caused the Azure service to go down shortly before 4 p.m. EST (2100 GMT) Friday. The breakdown prevented Azure customers from accessing files kept in Microsoft's data centers.

The service still hadn't been fully restored more than four hours later, according to a post on Microsoft's website.

"We apologize for any inconvenience this causes our customers," Microsoft said.

Azure's failure illuminates the pitfalls of storing important information in remote data centers. Online storage, often called "cloud computing," is growing in appeal because it allows workers to pull up data, wherever they are, to an Internet-connected device.

Cloud computing's convenience can turn into a major aggravation when a problem crops up like the one that tripped up Microsoft Friday.

Explore further: Software provides a clear overview in long documents

3 /5 (1 vote)
add to favorites email to friend print save as pdf

Related Stories

Microsoft to power Toyota cars on Internet highway

Apr 06, 2011

Microsoft and Toyota Motor Corp. (TMC) on Wednesday announced they will work together to infuse the Japanese auto maker's cars with digital capabilities hosted in the Internet "cloud."

Microsoft reveals new tools for business customers

Jul 11, 2012

If the first day of Microsoft's Worldwide Partner Conference focused more on its consumer offerings, with talk of tablets and touch-centric devices, Day 2 focused squarely on Microsoft's bread and butter: its business customers.

Microsoft's cloud computing system is growing up

Nov 17, 2009

(AP) -- Microsoft Corp. leads its industry in part because a vast army of outside computer programmers design software that only runs on its Windows operating system. Now, the company is fighting to keep those programmers ...

Recommended for you

Google searches hold key to future market crashes

6 hours ago

A team of researchers from Warwick Business School and Boston University have developed a method to automatically identify topics that people search for on Google before subsequent stock market falls.

Lenovo's smart glasses prototype has battery at neck

8 hours ago

China's PC giant Lenovo last week offered a peek at its Google Glass-competing smart glass prototype, further details of which are to be announced in October. Lenovo's glasses prototype is not an extreme ...

Amazon launches 3D printing store

11 hours ago

Amazon announced Monday the launch of an online store for 3D printed items to allow consumers to customize and personalize items like earrings, pendants, dolls and other objects.

User comments : 0