US shoe seller says hacker compromised accounts

Jan 16, 2012
A view of the websiteof online shoe seller Zappos.com. US online shoe seller Zappos.com was notifying some 24 million customers Monday that a hacker had gained entry to its computer network, but said credit card data was not affected.

US online shoe seller Zappos.com was notifying some 24 million customers Monday that a hacker had gained entry to its computer network, but said credit card data was not affected.

"We were recently the victim of a by a criminal who gained access to parts of our internal network and systems through one of our servers in Kentucky," chief executive Tony Hsieh said in a message Sunday.

"We are cooperating with law enforcement to undergo an exhaustive investigation."

Hsieh said the database with credit card or other payment data "was not affected or accessed."

A message sent to customers said that the hackers may have accessed "one or more of the following: your name, e-mail address, billing and shipping addresses, phone number, the last four digits of your credit card number (the standard information you find on receipts), and/or your cryptographically scrambled password (but not your actual password)."

, which claims to have more than $1 billion in annual sales of shoes and other merchandise, said it had invalidated the current passwords of customers, requiring them to reset their accounts.

The retailer operates as an independent unit of Amazon.com, which acquired Zappos in 2009 for $1.2 billion.

Explore further: Escaping email: Inspired vision or hallucination?

add to favorites email to friend print save as pdf

Related Stories

Citigroup says 360,000 affected by hackers

Jun 16, 2011

Hackers stole account information of more than 360,000 of Citigroup Inc.'s U.S. credit card customers in a recent data breach, the bank said Wednesday, almost double the number initially thought.

Hackers expose more Israeli credit card details

Jan 06, 2012

A group of Saudi hackers calling themselves group-xp published details of more than 6,000 Israeli credit cards online in the second such incident in three days, army radio reported on Friday.

Unauthorized access hits Sony PlayStation accounts

Oct 12, 2011

Sony said Wednesday intruders staged a massive attempt to access user accounts on its PlayStation Network and other online entertainment services in the second major attack on its flagship gaming site this year.

Recommended for you

Teens love vacation selfies; adults, not so much

24 minutes ago

(AP)—Jacquie Whitt's trip to the Galapagos with a group of teenagers was memorable not just for the scenery and wildlife, but also for the way the kids preserved their memories. It was, said Whitt, a "selfie ...

US spy agency patents car seat for kids

3 hours ago

Electronic eavesdropping is the National Security Agency's forte, but it seems it also has a special interest in children's car seats, Foreign Policy magazine reported Wednesday.

Country Web domains can't be seized: regulator

6 hours ago

The Internet's regulatory authority said Wednesday that country-specific Web domains cannot be seized in court proceedings, as it sought to quash an effort to recover assets in terrorism-related lawsuits.

User comments : 0