Corporate responsibility eases customer reactions to bad service
Imagine standing in a long line at your favorite coffee shop only to receive the wrong order. What would you do?
Imagine standing in a long line at your favorite coffee shop only to receive the wrong order. What would you do?
Economics & Business
Dec 9, 2014
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If you purchased a Toyota Prius, you may have been driven by the desire to conserve the environment or to save yourself some money at the gas pump. But consumers may also choose to buy sustainable products to make themselves ...
Economics & Business
Jun 9, 2016
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Doing good results in doing well, and being green brings in the green. In the hospitality and tourism industry, being a good corporate citizen is strategic, because it results in superior financial performance, says Manisha ...
Economics & Business
Dec 4, 2014
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FEMA, the US disaster response agency, on Saturday set up a "rumor control" section on its website to dispel misinformation on social networks in the aftermath of superstorm Sandy.
Internet
Nov 4, 2012
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Social media was recently credited with reducing the number of casualties caused by air strikes in the Syrian civil war. The early warning system, developed by tech startup Hala Systems, uses remote sensors to detect aircraft ...
Internet
Aug 23, 2018
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A new study that considered multiple aspects including sexual identity and disabilities confirms a long-held belief: White, heterosexual men without disabilities are privileged in STEM careers.
Social Sciences
Jun 16, 2022
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Stress is a widespread phenomenon that occurs when, for example, humans feel threatened or overwhelmed, have too much work or are in imminent danger. We communicate to others that we are stressed through our behavior and ...
Plants & Animals
May 25, 2022
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46
Hotels across the globe are increasingly encouraging guests to embrace green practices. Yet while guests think they are supporting the environment by shutting off lights and reusing towels, they may in fact be victims of ...
Economics & Business
Oct 1, 2015
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A new study by Dr. Lucie Kvasničková Stanislavská from Czech University of Life Sciences, Prague, has found that social media is an increasingly important tool for companies to communicate their corporate social responsibility ...
Economics & Business
May 18, 2023
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The decision to give to charity or develop a more sustainable product should not depend solely on a corporation's bottom line, but it is certainly a factor. That can complicate the situation for managers who must balance ...
Economics & Business
Feb 23, 2016
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