Biological diversity evokes human happiness

Under the current pandemic conditions, activities out in nature are a popular pastime. The beneficial effects of a diverse nature on people's mental health have already been documented by studies on a smaller scale. Scientists ...

Consumer surveys drive stock prices, research shows

New research co-authored by a Rice University professor of marketing finds that businesses interested in improving their stock prices should focus on improving customer satisfaction.

Teachers among happiest professionals

The wellbeing and mental health of teachers in England is similar to those in other professions and teachers are less likely to report feelings of 'low self-worth', according to new research from academics at the UCL Institute ...

The costs and benefits of addressing customer complaints

Researchers from Michigan State University, University of South Florida, St. John's University, and American Customer Satisfaction Index (ACSI) published a new paper that analyzes relationships between customer complaints, ...

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