Samsung Electronics said Friday that the discontinuation of the Galaxy Note 7 would cost the company about $3 billion during the current and next quarters, bringing the total cost of the recall to at least $5.3 billion.
Do you have a Galaxy Note 7 that was the subject of an official recall Thursday?
U.S. safety regulators announced a formal recall of Samsung's Galaxy Note 7 smartphone Thursday after a spate of fires led to injuries and property damage and created a global marketing headache.
Companies are starting to embrace social media as a viable disclosure channel for product recalls, with the goal of limiting and repairing damage to the firms' reputation.
Brand commitment might not always be a good thing, and in the case of high-severity recalls, consumers with a high level of brand commitment may actually respond more negatively than those with less loyalty, according to ...
A study from North Carolina State University shows that Toyota's safety-related recalls that began in 2009 made little to no impact on how consumers perceived the brand.
Gatorade drinkers wondering about the calcium pantothenate in their favorite sports drink won't have to guess much longer.
(PhysOrg.com) -- Buying a new car, camera or computer? New research from the Sauder School of Business at the University of British Columbia shows that seeking advice from expert acquaintances to choose between models of ...
(AP) -- Hewlett-Packard Co. is recalling 54,000 lithium-ion batteries used in HP and Compaq computers after receiving reports of injuries from the batteries overheating and rupturing.
(PhysOrg.com) -- The well-publicized toy recalls of 2007 took potentially harmful toys off the shelves and affected the companies that made them.