Research shows even positive online reviews are a minefield for firms
Customer's online reviews of products and services are highly influential and have an immediate impact on brand value and customer buying behaviors.
Customer's online reviews of products and services are highly influential and have an immediate impact on brand value and customer buying behaviors.
Social Sciences
Mar 26, 2024
0
4
Selfies have become the modern day equivalent of postcards, a way to share our travel experiences with family and friends on social media. It's one thing to strike a goofy pose and snap a photo for Instagram on a beach or ...
Social Sciences
Mar 20, 2024
0
1
Accidents happen every day, and if you drop your smartwatch, or it gets hit really hard, the device probably won't work anymore. But now, researchers report on a soft, flexible material with "adaptive durability," meaning ...
Polymers
Mar 20, 2024
0
46
Voters opted to pick candidates in 2020 by mail-in ballots, avoiding poll sites due to COVID-19 concerns rather than because of political party efforts to promote specific voting methods, according to a new University of ...
Social Sciences
Mar 18, 2024
0
32
There is an urgent need for new antimicrobial strategies to keep pathogens in check. This applies specifically to Gram-negative bacteria, which are protected from antibiotic intervention by a thick second membrane.
Cell & Microbiology
Mar 15, 2024
0
17
Supporting kids with math homework is a common afterschool activity. But beyond the basics, new curricula and teaching strategies are making it harder for parents to help and it's taking a serious toll on children's confidence ...
Education
Mar 12, 2024
6
732
Don't worry if an employee reacts poorly to negative feedback. It doesn't necessarily mean they will perform poorly on subsequent work, according to research from Virginia Commonwealth University.
Economics & Business
Mar 8, 2024
0
58
Antimicrobial resistance is a story of constantly moving parts and players. With every new or tweaked antibiotic or antimicrobial drug, the targeted pathogens begin the evolutionary dance of acquiring resistance, prompting ...
Cell & Microbiology
Mar 7, 2024
0
5
The frequency and scale of mass mortality events—events where large numbers of organisms die in short periods of time—among farmed salmon have increased since 2012, according to a study published in Scientific Reports.
Plants & Animals
Mar 7, 2024
0
22
Recent years have seen the rise of bacterial pathogens that have developed resistance to antibiotics. One such superbug, carbapenem-resistant Acinetobacter baumannii (CRAB), kills hundreds of critically ill patients in the ...
Cell & Microbiology
Mar 5, 2024
0
40