How AI tools can help assess verbal eyewitness statements

In a new paper in Psychological Science, researchers from the Quattrone Center for the Fair Administration of Justice at the University of Pennsylvania Carey Law School demonstrate how artificial intelligence (AI) can improve ...

How AI can help map sign languages

Like spoken languages, sign languages evolve organically and do not always have the same origin. This produces different ways of communication and annotation. This is the subject of Manolis Fragkiadakis's Ph.D. thesis.

Complaints are different when customers think a company cares

When a consumer has a bad experience involving a company's products—be it purchasing a car with a safety defect, becoming the victim of a data breach or having baggage lost by an airline—you might think he or she wouldn't ...

AI chatbots not ready for election prime time, study shows

In a year when more than 50 countries are holding national elections, a new study shows the risks posed by the rise of artificial intelligence chatbots in disseminating false, misleading or harmful information to voters.

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