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How AI can boost service for vulnerable customers

Artificial intelligence has become the Swiss Army knife of the business world, a universal tool for increasing sales, optimizing efficiency, and interacting with customers. But new research from Texas McCombs explores another ...

Study unveils emotional hubs that exist across languages

Emotions exert a profound influence on human behavior, prompting extensive explorations in the realms of psychology and linguistics. Understanding central emotions also has practical utility since it can help organizations ...

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