In today's digital age, the travel industry is undergoing a significant transformation, with online platforms becoming central hubs for a variety of travel services. These platforms allow travelers to search, compare, and ...
Economics & Business
Dec 5, 2023
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Over the past couple of years, artificial intelligence (AI) has greatly improved hotel operations and efficiency by automating processes such as booking and contactless check-in, allowing staff to focus on providing premium, ...
Economics & Business
Jun 20, 2023
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Many travelers say they would prefer to stay at eco-friendly hotels, but lodging facilities don't benefit financially from acquiring certification for green business practices, new research shows.
Economics & Business
Sep 12, 2022
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Researchers from University of Texas at Dallas and Emory University published a new paper in the Journal of Marketing that examines the issue of encroachment in the hotel industry.
Economics & Business
Jun 15, 2021
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Hotels should build an emotional attachment with tourists when communicating during crises such as the COVID-19 pandemic if they are to encourage them to return, according to new research.
Economics & Business
Jul 23, 2020
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Love those dainty little bottles of shampoo, conditioner and hand lotion in hotel bathrooms? Do you take them home, use them for guests or donate them to the local homeless shelter? You won't be able to for much longer—states, ...
Environment
Nov 19, 2019
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Hospitality service Airbnb is fast becoming the 800-pound gorilla that's shaking up the hotel industry and forever changing it.
Economics & Business
Apr 19, 2019
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The bars on the banks of Lisbon's Tagus river are gearing up for a bonanza as tens of thousands of people descend on the city for Europe's largest tech event.
Business
Nov 6, 2016
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38
For a night of clubbing in Manhattan on a recent weekend, Seunghee Thomson turned to the iPad in her room at the Mondrian SoHo to ask the hotel's concierge for a recommendation.
Consumer & Gadgets
Jul 10, 2011
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Cash bonuses can help hotel operators lure back disappointed customers who were displaced during overbooking snags, according to Penn State researchers.
Economics & Business
Jun 7, 2011
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