Can encroachment benefit hotel franchisees?
Researchers from University of Texas at Dallas and Emory University published a new paper in the Journal of Marketing that examines the issue of encroachment in the hotel industry.
Researchers from University of Texas at Dallas and Emory University published a new paper in the Journal of Marketing that examines the issue of encroachment in the hotel industry.
Economics & Business
Jun 15, 2021
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Hotels should build an emotional attachment with tourists when communicating during crises such as the COVID-19 pandemic if they are to encourage them to return, according to new research.
Economics & Business
Jul 23, 2020
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Love those dainty little bottles of shampoo, conditioner and hand lotion in hotel bathrooms? Do you take them home, use them for guests or donate them to the local homeless shelter? You won't be able to for much longer—states, ...
Environment
Nov 19, 2019
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Hospitality service Airbnb is fast becoming the 800-pound gorilla that's shaking up the hotel industry and forever changing it.
Economics & Business
Apr 19, 2019
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The bars on the banks of Lisbon's Tagus river are gearing up for a bonanza as tens of thousands of people descend on the city for Europe's largest tech event.
Business
Nov 06, 2016
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For a night of clubbing in Manhattan on a recent weekend, Seunghee Thomson turned to the iPad in her room at the Mondrian SoHo to ask the hotel's concierge for a recommendation.
Consumer & Gadgets
Jul 10, 2011
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Cash bonuses can help hotel operators lure back disappointed customers who were displaced during overbooking snags, according to Penn State researchers.
Economics & Business
Jun 07, 2011
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A "normal" version of life is returning in the wake of the COVID-19 pandemic that includes travel and vacations. New research in Manufacturing & Service Operations Management predicts demand for multiple types of hotel rooms ...
Economics & Business
Jul 12, 2022
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What has been the role of the COVID-19 pandemic in the digitalisation of the hospitality industry? Domenico Morrone, Nicola Raimo, Annunziata Tarulli, and Filippo Vitolla of the Department of Management, Finance and Technology ...
Economics & Business
Jul 29, 2021
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Food waste is a growing problem for humanity. Vast tonnages of fresh food is lost because it never reaches consumers for myriad reasons, and similarly, food that reaches individual consumers and food outlets is often not ...
Environment
Oct 02, 2020
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