(AP) -- The CEO of Netflix said he was sorry for mishandling a recent price increase that caused customers to cancel the service in droves. But the apology was drowned out by a decision that angered subscribers all over ...
Business
Sep 20, 2011
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Facebook has sent notes of apology and is changing automated systems that blocked environmental activists and other people from posting on like-minded Facebook pages.
Internet
Aug 21, 2011
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Apologies may be good for more than just the soul, according to research by a University of Illinois professor of law and of psychology.
Social Sciences
Jun 2, 2010
1
0
(PhysOrg.com) -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...
Economics & Business
Sep 21, 2009
4
0
Apologizing for negative outcomes -- a practice common even with children -- may lead to more favorable verdicts for auditors in court, according to researchers at George Mason University and Oklahoma State University. The ...
Social Sciences
Aug 24, 2009
1
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