News tagged with apology

Saying sorry really does cost nothing

(PhysOrg.com) -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...

dateSep 21, 2009 in Economics & Business
shares0 comments 4

Ohio man given choice of Facebook apology or jail

(AP) -- A man who was threatened with jail time for posting comments about his estranged wife on his personal Facebook page unless he posted daily apologies for a month says the court ruling violates his freedom of speech.

dateFeb 24, 2012 in Internet
shares0 comments 8

Netflix says it's sorry, then creates new uproar

(AP) -- The CEO of Netflix said he was sorry for mishandling a recent price increase that caused customers to cancel the service in droves. But the apology was drowned out by a decision that angered subscribers all over ...

dateSep 20, 2011 in Business
shares0 comments 2

Bell Canada customers hit by hackers

Bell Canada has been hacked and its customers' emails accessed illegally, the telecoms giant said Monday, stressing there was no link to the "WannaCry" malware case.

dateMay 16, 2017 in Security
shares8 comments 0

The science of saying sorry

There is almost always a cringeworthy public apology to watch. Most recently, it was YouTube star PewDiePie, who had to apologise for alleged anti-semitic content in his video posts. In the same week, the London Dungeon issued ...

dateFeb 21, 2017 in Social Sciences
shares158 comments 0