News tagged with apology

Saying sorry really does cost nothing

(PhysOrg.com) -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...

dateSep 21, 2009 in Economics & Business
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Bell Canada customers hit by hackers

Bell Canada has been hacked and its customers' emails accessed illegally, the telecoms giant said Monday, stressing there was no link to the "WannaCry" malware case.

dateMay 16, 2017 in Security
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The science of saying sorry

There is almost always a cringeworthy public apology to watch. Most recently, it was YouTube star PewDiePie, who had to apologise for alleged anti-semitic content in his video posts. In the same week, the London Dungeon issued ...

dateFeb 21, 2017 in Social Sciences
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