Apple sets recall of some defective iPhone 8 devices, but there could be a catch

September 12, 2018 by Rex Crum, The Mercury News

If you have an iPhone 8, and have been having problems with your phone, you might be able to get it replaced for free by Apple.

But Apple isn't making it easy to do so.

Apple has issued a recall of what it says is a "very small percentage" of iPhone 8 devices due to defects in the phones' logic boards that could cause the phones to unexpectedly restart, have frozen screens, or not turn on at all. Apple said it will repair the phones for free.

Apple didn't say how many phones were affected by the defective logic boards. The phones in question were sold in the United States, China, Hong Kong, India, Japan, Macau, Australia and New Zealand. Apple offered a tool on its website for users to put in their iPhone's serial numbers to check whether their devices are eligible to be repaired under the recall program.

However, Apple also said that depending on the state of the iPhone, you might have to fork out some dough before the company will fix the problematic logic board.

Apple said if the iPhone 8 has any "damage which impairs the ability to complete the repair, such as a cracked screen," that problem will need to be fixed before it will service the . And Apple said it won't be paying for those additional repairs.

Explore further: Apple is giving $50 refunds if you paid to replace your iPhone battery last year

6 shares

Related Stories

Big new iPhone brings Apple more profit

September 23, 2014

Apple's largest iPhone is selling for $100 more than its other new model, but a new report says it costs Apple only $15.50 more to make the more expensive version.

Recommended for you

Team breaks world record for fast, accurate AI training

November 7, 2018

Researchers at Hong Kong Baptist University (HKBU) have partnered with a team from Tencent Machine Learning to create a new technique for training artificial intelligence (AI) machines faster than ever before while maintaining ...

0 comments

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.