Want to sue Equifax? Chatbot can help.

September 14, 2017 by Marisa Kendall, The Mercury News

Are you one of the up to 143 million Americans who had their personal info hacked in the massive Equifax data breach?

If so, help might come from an unlikely place - a chatbot.

DoNotPay, the bot originally created to help people contest parking tickets, has been programmed to sue Equifax on behalf of people who had their data compromised in the breach.

Users who access the bot online will see a prompt that says "Automatically sue Equifax for $15,000." If they click, they will be taken to a page that lists New York, California, and other states where they can file a claim.

The bot asks users questions and helps them fill out the PDF form to file a suit in small claims court, VentureBeat reported. There's no need for a lawyer.

The bot was created by London native and Stanford University student Joshua Browder as a sort of robotic lawyer to help people navigate the legal system on their own. In January, NPR reported the bot helped people overturn more than 200,000 parking tickets in London, New York and Seattle.

Browder also has offered his bot's services to help refugees apply for asylum in the U.S., Canada, and the U.K., The Guardian reported.

Now he's turning his attention to the massive Equifax data breach - a hack said to have affected 44 percent of the U.S. population. The credit reporting firm said users' names, Social Security numbers, birth dates, addresses and some diver's license numbers were accessed by criminals. And about 209,000 U.S. customers had their compromised.

More than 30 lawsuits already have been filed against Equifax in the U.S., Reuters reported.

But Browder hopes his bot will give customers additional recourse without having to hire a lawyer. "And," he told VentureBeat, "with enough success, bankrupt Equifax."

Explore further: Canadian class action suit launched against Equifax over data breach

5 shares

Related Stories

Investors punish Equifax for massive data breach

September 8, 2017

Investors were bailing out on Equifax a day after the credit monitoring company said a data breach exposed the Social Security numbers and other personal data of 143 million Americans.

143 mn affected in hack of US credit agency

September 8, 2017

A major American credit reporting agency entrusted to safeguard personal financial information said Thursday hackers looted its system in a colossal breach that could affect nearly half the US population as well as people ...

US watchdog confirms probe of huge Equifax data breach

September 14, 2017

A US consumer protection watchdog agency said Thursday it has begun an investigation into a massive data breach at credit bureau Equifax that may have leaked sensitive information on 143 million people.

Recommended for you

Cryptocurrency rivals snap at Bitcoin's heels

January 14, 2018

Bitcoin may be the most famous cryptocurrency but, despite a dizzying rise, it's not the most lucrative one and far from alone in a universe that counts 1,400 rivals, and counting.

Top takeaways from Consumers Electronics Show

January 13, 2018

The 2018 Consumer Electronics Show, which concluded Friday in Las Vegas, drew some 4,000 exhibitors from dozens of countries and more than 170,000 attendees, showcased some of the latest from the technology world.

Finnish firm detects new Intel security flaw

January 12, 2018

A new security flaw has been found in Intel hardware which could enable hackers to access corporate laptops remotely, Finnish cybersecurity specialist F-Secure said on Friday.

0 comments

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.