Leaders with empathy react poorly to providing negative feedback

Empathetic people generally make better leaders, previous management research has shown, but there is one critical area where they might struggle compared to leaders who have lower levels of empathy—giving negative feedback.

What organizations get wrong about interruptions at work

It comes as no surprise that being interrupted at work by other people can have negative effects, like lowered productivity. But a study shows an upside to these interruptions at work: increased feelings of belonging.

The outsized impacts of rudeness in the workplace

Rude behavior is a common form of insensitive and disrespectful conduct that harms employees' performance in the workplace. In a new study, researchers examined the impact of rude behavior on how individuals make critical ...

Rude behavior at work is not an epidemic, new study shows

Rude behavior at work has come to be expected, like donuts in the breakroom. Two decades of research on employee relationships shows that 98 percent of employees experience rude behavior at work, but now a new study suggests ...

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