Creative staff lead to satisfied customers says study

Organisations in the service sector that have more creative employees enjoy higher levels of customer satisfaction, according to new research led by the University of East Anglia (UEA).

The Internet of Things will transform our everyday

Information technology and electronics are becoming entwined with our everyday lives in industry, the service sector, transport, logistics, health care, housing, education, and our leisure time, almost without our noticing ...

Putting a value on what nature does for us

A new online resource, developed by researchers at the University of Cambridge in collaboration with other organisations based in Cambridge, helps those in both the public and private sector see how changes to an ecosystem ...

Slowing down automation may have economic benefits

Robots, artificial intelligence, and other automation technologies enable companies to produce more. They also displace workers from their jobs, wreaking havoc on those who have no other training and are financially vulnerable.

Small firms driving job creation

Britain's small businesses are likely to create almost two thirds of the country's jobs in an average year, a major new study has revealed.

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