Conspiracy theories on '15-minute cities' flourish

Urban planners are fending off abuse fuelled by conspiracy theories about their "15-minute city" regeneration projects which suspicious social media users claim are the road to "climate lockdowns".

Relying on customer surveys alone may mask poor service

Customer satisfaction surveys are ubiquitous. They blip into our daily lives after dental appointments, haircuts and calls with IT. For businesses, these short questionnaires are intended to provide feedback and make improvements.

Product images could boost food pantry use

Even though one in 10 U.S. households is food insecure, only 28% of those 13.5 million households took advantage of food pantries in 2021—partly because of the perception that food pantry offerings are lower quality than ...

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