In many firms sales people spend as much time negotiating internally for lower prices as they do interacting with customers. A new study appearing in the November issue of Marketing Science, a publication of the Institute ...
Good news for savvy businesses: Customers who walk through your doors unhappy with another firm's service can be won back with simple gestures of goodwill.
Dr Paolo Zeppini has published a new joint paper with Professor Cars Hommes (University of Amsterdam) that is entitled: Innovate or imitate? Behavioural technological change .
When partnering with larger companies, startups with a small number of carefully chosen alliances will reap the most benefits, according to new research from the University at Buffalo School of Management.
Facebook is suing several law firms that represented a man who claimed he owned half of the social network and was entitled to billions of dollars from the company and its CEO Mark Zuckerberg.
The European Union and US Internet giants including Facebook and Twitter will work together to combat online extremism and have discussed steps to block gruesome beheading videos, officials said Thursday.
Google's Eric Schmidt said on Wednesday US online spying is a threat so dire it could wind up "breaking the Internet."
Tech businesses are among the most innovative organisations because they have to be – they face a fast-changing industry of rapidly advancing technology, evolving consumer needs, and competitors emerging from all corners ...
Hewlett-Packard is poised to become the latest technology firm to split into two entities by separating its computer and printer businesses from its corporate hardware and services operation, the Wall Street Journal reported ...
The Chinese government might be using smartphone apps to spy on pro-democracy protesters in Hong Kong, a U.S. security firm said.