A new UBC study reveals that North American service workers are more likely to sabotage rude customers, while Chinese react by disengaging from customer service altogether.
Economics & Business
Mar 25, 2013
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(PhysOrg.com) -- Talk about gender confusion! A recent study by University of Alberta researchers Elena Nicoladis and Cassandra Foursha-Stevenson in the Journal of Cross-Cultural Psychology into whether speaking French influenced ...
Social Sciences
Feb 9, 2012
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(PhysOrg.com) -- Kiss, cry, sing, talk, flirt, listen to music, read the newspaper, bargain, eat, laugh, swear, argue.
Social Sciences
Jul 4, 2011
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(PhysOrg.com) -- In her new book, UC Santa Cruz psychology professor Catherine R. Cooper examines how culturally diverse youth can develop pathways to college without losing ties to their families, peers, and cultural communities. ...
Social Sciences
Apr 22, 2011
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Retail therapy can soothe the defeat of losing a major client, the rejection of not getting a promotion or even the embarrassment a high-powered executive might feel after receiving a speeding ticket. Spending money to uplift ...
Social Sciences
Jun 7, 2010
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The intense changes in our modern society and the associated challenges are constantly increasing, not least due to the meta-crisis of climate change. Yet our approach to cultural heritage is still strongly influenced by ...
Environment
Jan 10, 2024
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14
The trial of media mogul Harvey Weinstein is "a test of sympathies"—and Weinstein wants yours.
Social Sciences
Feb 20, 2020
1
4
Just what is creativity? While most of us have an idea of what the word means, a clear and simple definition is not so easy to agree on. Variously defined as the ability to generate new ideas, make new connections and solve ...
Social Sciences
Jul 10, 2013
1
0
In this era of globalization, many companies are expanding into numerous countries and cultures. But they should not take a "one size fits all" approach to their business and management styles. As the authors of a new article ...
Social Sciences
Aug 10, 2010
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