University of Nottingham

Saying sorry really does cost nothing

( -- Economists have finally proved what most of us have suspected for a long time - when it comes to apologising, talk is cheap. According to new research, firms that simply say sorry to disgruntled customers ...

dateSep 21, 2009 in Economics & Business
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Cracking a controversial solid state mystery

( -- Scientists can easily explain the structural order that makes steel and aluminium out of molten metal. And they have discovered the molecular changes that take place as water turns to ice. But, despite the ...

dateFeb 06, 2009 in General Physics
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