Research explores promoting public trust in AI

The public doesn't need to know how Artificial Intelligence works to trust it. They just need to know that someone with the necessary skillset is examining AI and has the authority to mete out sanctions if it causes or is ...

When consumers trust AI recommendations—or resist them

Researchers from Boston University and University of Virginia published a new paper in the Journal of Marketing that examines how consumers respond to AI recommenders when focused on the functional and practical aspects of ...

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