Why bad customer service won't improve anytime soon
Some of the most hated companies in the U.S. are also the most profitable.
Economics & Business
Dec 20, 2019
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4
News tagged with service provider
Waiting area entertainment and co-opetition between brick-and-mortar stores boosts profit
With the popularity of online shopping, it's no secret brick-and-mortar stores are fighting to stay relevant. Waiting area entertainment is one way they are standing out, because no one likes to wait. New research in the ...
Economics & Business
Dec 13, 2019
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2
Research sheds light on UK's new unsustainable viewing habits
A new study looks behind closed doors to reveal how UK viewing habits are shifting away from traditional broadcasting with more data-intensive streaming options now the default for many.
Other
May 13, 2019
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House passes bill to restore 'net neutrality' rules
The House has passed bill Wednesday to restore Obama-era "net neutrality" rules, but the legislation faces slim odds of making it through the Republican-controlled Senate.
Telecom
Apr 10, 2019
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12
Post 'net neutrality' internet needs new measurement tools, Princeton experts tell policymakers
For much of the past decade, fierce political battles over the internet have involved concerns that the fastest access would go only to those with the greatest ability to pay. In testimony last week in Washington, however, ...
Internet
Apr 1, 2019
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10
Disney closes $71B deal for Fox entertainment assets
Disney has closed its $71 billion acquisition of Fox's entertainment business, putting "Cinderella," ''The Simpsons," ''Star Wars" and "Dr. Strange" under one corporate roof.
Business
Mar 20, 2019
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8
Democrats unveil bill to restore US 'net neutrality'
Democratic US lawmakers Wednesday unveiled legislation to restore so-called "net neutrality" rules requiring internet providers to treat all online traffic equally.
Telecom
Mar 6, 2019
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6
Warning issued over attacks on internet infrastructure
Key parts of the internet infrastructure face large-scale attacks that threaten the global system of web traffic, the internet's address keeper warned Friday.
Security
Feb 23, 2019
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71
The end of web neutrality, the end of the Internet?
A December 2017 decision by the Federal Communication Commission (FCC), the American agency responsible for regulating the US telecom sector (equivalent of the French ARCEP and the European BEREC), has changed the status ...
Internet
Jan 29, 2019
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5
NBCUniversal jumps into the streaming fray
NBCUniversal will launch an ad-supported streaming service in 2020, free for anyone who pays for a cable service.
Business
Jan 14, 2019
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