Comcast gets social to shake bad customer-service reputation
Comcast is adding more social media representatives as it tries to work on its reputation for inefficient, unresponsive or just plain rude customer service.
Comcast is adding more social media representatives as it tries to work on its reputation for inefficient, unresponsive or just plain rude customer service.
Business
Mar 24, 2015
3
31
Congressional Republicans on Tuesday accused the Federal Communications Commission of bowing to White House pressure on its "net neutrality" decision, which has angered the nation's cable and wireless giants. They said the ...
Telecom
Mar 17, 2015
5
21
A decision to impose tough new regulations on cable and wireless companies that provide Internet service to Americans wasn't influenced by politics, a top U.S. regulator told House lawmakers on Tuesday.
Telecom
Mar 17, 2015
0
21
The net neutrality debate in the US has ended, at least for now, with the Federal Communications Commission ruling for stricter regulation of telecoms and internet service providers (ISPs) in order to maintain a level playing ...
Telecom
Mar 4, 2015
3
16
Google will soon be offering cellular network plans in a bid to bridge the gap between the realms of Internet services and mobile device software it dominates.
Telecom
Mar 2, 2015
1
842
Australia's Parliamentary Joint Committee on Intelligence & Security (PJCIS) last week endorsed the data retention bill, which means we're all suspects now.
Internet
Mar 2, 2015
2
31
After much litigation, public demonstration and deliberation, the US Federal Communications Commission (FCC) voted 3 to 2 to adopt open internet rules. While the substantive details of the decision are not yet known, the ...
Telecom
Feb 27, 2015
2
17
(AP)—Internet service providers like Comcast, Verizon, AT&T, Sprint and T-Mobile would have to act in the "public interest" when providing a mobile connection to your home or phone, under new rules being considered by the ...
Telecom
Feb 26, 2015
0
16
(AP)—A top U.S. regulator just announced he wants more power to oversee Internet service, much in the same way that the government already regulates phone service and other public utilities. The goal is to prevent Internet ...
Telecom
Feb 5, 2015
4
25
After being swamped with heated opinions on both sides of the issue, Federal Communications Commission Chairman Tom Wheeler has finally released a proposal to overhaul Internet regulation in an effort to ensure everyone has ...
Telecom
Feb 4, 2015
0
25