Beat the stock market by satisfying customers

Satisfy your customers and win in the stock market, says a new study by a team of researchers from Michigan's University Research Corridor, who found positive stock returns on customer satisfaction far out-distance competitive ...

A conservative environment makes conservatives happier

Past studies have found that conservatives are happier than liberals. Dr. Olga Stavrova from the Institute of Sociology and Social Psychology (ISS) and Junior Professor Maike Luhmann from the Psychology Department at the ...

Workplace flexibility benefits employees, study says

New research released today shows that workers at a Fortune 500 company who participated in a pilot work flexibility program voiced higher levels of job satisfaction and reduced levels of burnout and psychological stress ...

Customer feedback helps spur employee creativity

Empowering customers to give feedback to service providers can have a key motivational impact on employees' creativity and customer satisfaction, two important service outcomes, according to a new study by management experts ...

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