The science of saying sorry

There is almost always a cringeworthy public apology to watch. Most recently, it was YouTube star PewDiePie, who had to apologise for alleged anti-semitic content in his video posts. In the same week, the London Dungeon issued ...

Rise in worker happiness leads to an increase in productivity

A new report to be published on IZA World of Labor finds that a rise in workers' happiness leads to an increase in productivity; and companies would profit from investment in their employees' well-being, following research ...

Support for democracy linked to income inequality

Voter satisfaction with democracy may have less to do with who actually wins an election and more to do with income inequality, or the gap between rich and poor, indicates a new study by Michigan State University political ...

Link found between selfie viewing and decreased self-esteem

Frequent viewing of selfies through social network sites like Facebook is linked to a decrease in self-esteem and life satisfaction, according to Penn State researchers in mass communications. "Most of the research done on ...

Creative staff lead to satisfied customers says study

Organisations in the service sector that have more creative employees enjoy higher levels of customer satisfaction, according to new research led by the University of East Anglia (UEA).

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