Employers who prioritize employee health and well-being enjoy a competitive advantage in retaining and hiring employees during what many are calling "The Great Resignation." Those investing in automation and artificial intelligence ...
Economics & Business
Oct 20, 2021
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The COVID-19 pandemic reduced teachers' commitment to remain in the classroom, our study on teacher turnover found.
Education
Sep 16, 2021
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Researchers from San Diego State University, University of North Carolina at Greensboro, and University of Georgia published a new paper in the Journal of Marketing that shows that customer dissatisfaction with M&As can ...
Economics & Business
Aug 5, 2021
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Think about the last time your boss delegated a task to you. Did you perceive that request as a sign of strong leadership—or as your manager shirking responsibility? In the end, did you successfully complete the task, or ...
Economics & Business
Jul 29, 2021
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Researchers from George Mason University, University of Manitoba, Colorado State University, and Georgetown University published a new paper in the Journal of Marketing that examines an unintended customer consequence of ...
Economics & Business
Jul 23, 2021
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Social distancing and lockdowns have disrupted university study for the past 18 months. Students are understandably stressed as shown by a dramatic drop in student satisfaction across Australia reported in the annual Student ...
Education
Jul 14, 2021
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After cutbacks and layoffs, remaining employees were more likely to feel they were treated fairly if the companies invested in them—and morale was less likely to plunge, according to new research.
Social Sciences
Jul 12, 2021
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2
Researchers from University of Mannheim published a new paper in the Journal of Marketing that examines the effect of wage inequality on customer satisfaction and firm performance.
Economics & Business
Jul 8, 2021
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Instead of looking at the reasons child welfare caseworkers leave their jobs, Oregon State University researchers examined the common factors among workers who stay in the field, and what makes them feel most satisfied in ...
Social Sciences
Jun 15, 2021
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4
Researchers from University of Sydney, University of Florida, and Rutgers University published a new paper in the Journal of Marketing that examines the role of serendipity in customer satisfaction and how marketers can provide ...
Economics & Business
May 25, 2021
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